Location: Bedfordshire, UK
Employment Type: Contract
About the Opportunity
We are hiring on behalf of our client, a growing UK-based healthcare services business, for an enthusiastic and commercially minded Ear Care & Business Development Specialist based in Bedfordshire.
This is a unique opportunity for someone who combines strong communication and relationship-building skills with an interest in healthcare, business development and social media.
The successful candidate will contribute to business growth by converting company-generated leads into customers, developing relationships with clients and business partners, identifying new business opportunities, supporting social media activities, and undertaking training to become a qualified Ear Wax Removal Specialist.
Previous experience in ear wax removal is not essential. Full training and support towards the required qualification will be provided.
The role involves working across Bedfordshire, including travel to customers, patients and business partners where required. The successful candidate should therefore be comfortable working independently and travelling locally.
Key Responsibilities:
1. Business Development & Client Relationships
- Convert company-generated leads into customers.
- Follow up enquiries and maintain accurate records of leads and customer activity.
- Build and maintain strong relationships with existing customers and business partners.
- Develop new partnerships and referral relationships.
- Identify and pursue new business opportunities across Bedfordshire.
- Prospect for new customers, partnerships and referral opportunities.
- Represent the company professionally at meetings, networking events and other business activities.
- Work closely with the wider team to support customer acquisition and business growth.
2. Social Media & Content Support
- Support the company’s social media presence across relevant platforms.
- Record short-form videos and other content when required.
- Follow company-provided scripts and guidance when recording videos.
- Participate in educational, promotional and awareness-based content.
- Post approved content across the company’s social media channels.
- Help increase local brand awareness, reach and audience engagement.
- Maintain a professional image and communication style consistent with the company’s brand.
Previous professional content creation experience is not essential. Confidence, enthusiasm and a willingness to participate are more important.
3. Ear Care Specialist Development
The successful candidate will receive training and support to develop into a qualified Ear Wax Removal Specialist.
Previous clinical ear-care experience is not required, as appropriate training and support towards the relevant qualification will be provided.
Once appropriately trained and qualified, responsibilities will include:
- Providing professional ear wax removal services to patients across Bedfordshire.
- Conducting appropriate patient assessments before treatment.
- Carrying out ear wax removal procedures within the scope of training and qualification.
- Explaining procedures, potential risks and aftercare requirements clearly to patients.
- Maintaining high standards of patient safety, hygiene and infection control.
- Maintaining accurate patient records.
- Providing appropriate aftercare advice.
- Recognising situations requiring onward referral or further clinical assessment.
- Working in line with relevant clinical, confidentiality and safeguarding requirements.
- Maintaining equipment and consumables.
- Managing appointments and daily schedules effectively.
- Building positive, reassuring relationships with patients and their families.
Location & Travel:
The role is based in Bedfordshire and may involve travel to customers, patients, partner organisations and other relevant locations within the local area.
A full UK driving licence and reliable access to a vehicle are highly desirable due to the mobile nature of the service and the requirement to visit customers and business partners.
Ideal Candidate:
We are looking for someone who is:
- Commercially driven and motivated by achieving results.
- Confident, personable and an excellent communicator.
- Comfortable following up leads and converting enquiries into customers.
- Strong at building and maintaining professional relationships.
- Proactive in identifying new business and partnership opportunities.
- Comfortable using social media and appearing in video content.
- Interested in healthcare and patient wellbeing.
- Willing to undertake training and develop specialist clinical skills.
- Organised and capable of managing multiple responsibilities.
- Comfortable working independently and travelling across Bedfordshire.
- Professional, reliable and empathetic.
- Committed to delivering a high standard of customer and patient experience.
- Positive in attitude and genuinely willing to learn.
Training & Career Development:
Our client will invest in the successful candidate and provide training and support across the clinical element of the role.
You will receive:
- Training in professional ear wax removal techniques.
- Practical guidance and ongoing support.
- Assistance in obtaining the relevant recognised qualification.
- Support in developing the knowledge and skills required to provide safe patient care.
- Business and operational support.
- Guidance and scripts for social media content.
This is an excellent opportunity to build a varied career combining business development, client relationship management, social media and specialist healthcare services.
What to Expect:
This is a three-dimensional role combining:
Business Development & Client Relationships
Converting leads, developing partnerships, maintaining customer relationships and identifying new business opportunities.
Social Media & Brand Development
Supporting the company’s social media presence, recording video content and contributing to local brand awareness.
Ear Care & Clinical Development
Receiving training and support towards obtaining the relevant qualification and developing into a professional Ear Wax Removal Specialist.
If you are a confident, commercially minded and people-focused individual who enjoys building relationships and is interested in developing a specialist career within healthcare, this could be an excellent opportunity for you.