Manager – Swift and Settlement Operations

Management of overall Settlements of various types of payments Inward/Outward and SWIFT operations with responsibility for the effective and successful management of staff members, guiding, directing, supporting, and ensure accuracy, quality, control and regulatory items. Planning and maintaining work systems, procedures and policies that enable and encourage the optimum performance of staff members in the business unit.
Managing and steering a team for 12 staff direct and Indirect reporting

Key Accountabilities of the role

• Utility payments) and responsible for the effective and successful management of staff
• members, productivity, quality control, and timely execution of payments.
• Managing the Gateway Hub Unit for SWIFT Operations in line with SWIFT guidelines, RMA
  setup’s, managing the SAA Head office and International Branches’ logical terminal status in
  case of Exceptions required other than the auto opening and closing.
• Managing the instant gate – 24×7 LT gate B and performance reporting.
• Managing GPI tracker system, Swift.com site for our client Account Billing and BIC Updates,
  SAA Over Limit Authorization release, SWIFT Logical Terminal Management for H.O. & IBG
  Countries, SIGNET link & CB site /repository and EN-TDR system
• Manage the role of the Gateway hub compliance to our client policies, procedures, guidelines.
  standards and maintaining high standard of operational controls.
• Enhance the operational policy, procedure, systems, and principles in the areas of
  settlements flow and management, business processes, enhanced management reporting
  etc.
• Report promptly to superiors for any irregularity
• Verify and approve the reconciliation of transactions/accounts, ensuring that corrective
  action is taken on outstanding items and escalates any long outstanding items.
• Report any significant exceptions and/or deviations to department/division management
  for further instructions/guidance.
• Ensure compliance to our client policies, procedures, guidelines, and standards and maintaining
  high standard of operational controls.
• Assist in achieving and measuring department performance against identified goals for the
  year.
• Regularly evaluate the operational processes and recommend to line management suitable
  changes to improve efficiency and controls.
• Evaluate and improve the settlement operation efficiency and manage the operational risks
  and controls involved.
• Undertake training programs to improve knowledge in order to enhance role performance
  and provide training to junior staff under the cross-functional training program.
• Undertake any additional assignments/projects entrusted by the line management and
  Complete them as per the requirement.

Specialist Skills / Technical Knowledge Required for this role:

• Leadership
• Teamwork
• Customer Management
• Business Development
• Financial Management
• Commercial & Innovative Problem Solving
• SWIFT Method and Processes
• Local and International Payments method and procedures’

Previous experience required:

• Experience in Banking Operations
• 5 years in payment operations with knowledge of SWIFT Method and Processes
• Local and International payment methods and procedures
• Overall 10 years of work experience